TOUCH TONE TELLER

 

Don’t always have access to a computer for home banking?
Forgot your last ATM withdrawal amount?
Heading out for the weekend and need to know your balance first?

All good reasons to call our toll free Touch Tone Teller any time, any day.
 

 

How to Activate Telephone Banking Services using our Touch-Tone Teller
 

Step 1

The first time you call our Touch-Tone Teller line you will be asked to enter the last four digits of your social security number.

Step 2

You will then be given instructions to create a new pin (personal identification number).

Step 3

Enter your savings or checking account number followed by the # sign.

Step 4

The Teller will guide you through any further steps you may need to take, or you may use the following Quick Guide for your convenience.


 
Touch Tone Teller Quick Guide

866-695-4393


Main Menu

* To inquire about an account: Press 1

Inquiry Menu


To inquire about a checking or savings account: Press 1

* To hear a detailed transaction history: Press 2
* To hear a list of check that have cleared: Press 3
* To search for the status of a specific check press 4
* To hear interest information press 5
* To transfer your call to a Mem. Service Rep. press 9
* To return to the previous menu press 0

To inquire about a share certificate account press 2

* To play balance information press 1
* To hear interest information press 5
* To transfer your call to Mem. Service Rep. press 9
* To return to the previous menu press 0

To inquire about a loan, press 3

* To play balance information press 1
* To hear interest information press 5
* To hear payment information press 6
* To transfer your call to Mem. Services Rep. press 9
* To return to the previous menu press 0

To transfer your call to a Member Service Rep. press 9

To return to the previous menu, press 0
To perform a transaction, press 2

TRANSACTION MENU
* To transfer money between accounts pres 1
* To make a loan payment press 2
* To take an advance on a linen of credit press 3
* To transfer your call to a Member Service Rep. press 9
* To return to the previous menu press 0

To listen to office information, press 3

Office information menu
* To hear current office hours press 1
* To report a lost or stolen ATM/Credit/Debit card press 5
* To transfer a call to a Member Service Rep. press 9
* To return to previous menu press 0

To change your pin code, press 6
To transfer your call to a Member Service Rep. press 9
Before exiting system, press *, then hang up.