Now you can check balances and recent transactions, transfer funds and pay bills from your mobile device, 24/7. Mobile Banking is available through your phone or tablet’s browser, using a free downloadable app. With our “triple play” mobile banking options, there is something for everyone.
Mobile Apps allow you to use our Online Banking site in a mobile-friendly environment. Nearly all the features in our standard Online Banking site are available for your convenience, including paying a bill, transferring funds, checking balance, etc. through our free app. Our Mobile Banking solutions are free, but standard rates and fees may apply from your wireless carrier.
Before you use the app for the first time:
We have also upgraded the Franklin First Mobile App to feature Fingerprint Verification and Facial Recognition. You will need iOS 9.0 or later for iPhone and Version 4.4 or later for Android. To utilize fingerprint, your mobile device will also need to have the capability for fingerprint scan. Additionally, the mobile app will need access to your camera and microphone for face recognition.
To report a lost or stolen Franklin First VISA credit card, call: (800) 449-7728. From outside the U.S. call: (727) 299-2449.
To report a lost or stolen Franklin First ATM or Debit/Check Card during regular business hours call: (413) 774-6700. After hours call: (800) 472-3272