Remote Check Deposit

Why drive to the bank when Remote Check Deposit provides the flexibility and convenience of depositing checks on your schedule using the Franklin First Mobile app on your Apple or Android smartphone? It’s a free service that’s as easy as taking a picture with your phone!

  1. Open and log in to your Mobile Banking app
  2. Select “Deposit a Check.”
  3. Important!  Endorse back of the check. Sign it and put “For mobile deposit only” AND add your account number.
  4. Snap photos of both sides of your check.
  5. Submit the check for deposit.

You’ll receive rapid confirmation that your images have successfully been uploaded and your deposit is being processed.  Franklin First Remote Check Deposit features multiple security levels and controls making the process actually safer than physically transporting a check.  Processing cut-off time is 4pm any business day.  Funds Availability—All checks have a 2-day hold.  First $300 made available at time check posts to account.

  • Download the app via the Apple App Store or Google Play, depending on your device. Use the icons for each of these Apps for download buttons and link them.

To report a lost or stolen Franklin First VISA credit card, call: (800) 449-7728From outside the U.S. call: (727) 299-2449.

To report a lost or stolen Franklin First ATM or Debit/Check Card during regular business hours call: (413) 774-6700.  After hours call: (800) 472-3272