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Feel free to contact us by phone, in person, or use the convenient Contact Form. Please note: When using the Contact Form, do not send any personal, financial, or password related information.
Franklin First Federal Credit Union
57 Newton Street
Greenfield, MA 01301
Phone: (413) 774-6700
Fax: (413) 774-5014
*Lobby Hours:
Monday, Tuesday, Wednesday, Friday 9am-5pm
Thursday, 9am-6pm
Saturday 9am-Noon
*Drive up Hours:
Monday-Friday 8:30am-5pm
Saturday 9am-Noon
Online Banking 24/7 Customer Service Phone: (866) 987-7609
Visa® Credit Card Customer Service
(866) 820-4840
Touch Tone Teller Quick Guide
(866) 695-4393
To report a lost or stolen Franklin First VISA credit card, call (800) 449-7728; out of country call (727) 299-2449.
To report a lost or stolen Franklin First ATM or Debit/Check Card during regular business hours call: (413) 774-6700. After hours call (800) 264-5578.
We can be reached by phone 9am-5pm M-F and 9am-Noon on Saturdays
Loan and Member Service are by appointment only. Please call 413-774-6700 to set up your appointment in advance.
*Due to the current pandemic situation, these hours are subject to change.
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To report a lost or stolen Franklin First VISA credit card, call: (800) 449-7728. From outside the U.S. call: (727) 299-2449.
To report a lost or stolen Franklin First ATM or Debit/Check Card during regular business hours call: (413) 774-6700. After hours call: (800) 264-5578.
Franklin First Federal Credit Union | 57 Newton St. | Greenfield, MA 01301 Ph: (413) 774-6700 | Fax: (413) 774-5014 | talktous@franklinfirst.org| | ||||
*Lobby Hours: | *Drive up Hours: | |||
*Due to the current pandemic situation, these hours are subject to change. | Privacy Policy | NMLS# 412497 | |||
