Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

The types of personal information we collect and share depend on the product or service you have with us. This information can include: 

  • Social Security number
  • Credit History
  • Account Balances 
  • Income
  • Credit Scores
  • Payment History 

All financial companies need to share members' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members' personal information; the reasons Franklin First Federal Credit Union chooses to share; and whether you can limit this sharing. 

Reasons we can share your personal information

Does Franklin First Federal Credit Union Share?

Can you limit this sharing?

For our everyday business purposes –
Such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus



For our marketing purposes 
To offer our products and services to you

For joint marketing with other financial companiesNo We don't share

For our affiliates’ everyday business purposes –
Information about your transactions and experiences

NoWe don't share

For our affiliates’ everyday business purposes –
Information about your creditworthiness

NoWe don't share
For non-affiliates to market to youYesNo

Who are we?

Who is providing this notice?

  • Franklin First Federal Credit Union

What we do

How does Franklin First protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does Franklin First collect my personal information?

We collect your personal information, for example, when you

  • Open your account
  • Deposit money
  • Pay your bills
  • Apply for a loan
  • Use your debit or credit card

We also collect information from others, such as credit bureaus, your employer (for verification of employment when you apply for a loan), and from debt collectors.

Why can’t I limit all sharing?
Federal law gives you the right to limit only

  • Sharing for affiliates’ everyday business purposes – information about your creditworthiness
  • Affiliates from using your information to market to you
  • Sharing for non-affiliates to market to you State laws and individual companies may give you additional rights to limit sharing.


Affiliates - Companies related by common ownership or control. They can be financial and nonfinancial companies.

Non-affiliates - Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  • We share with TruStage Insurance ( an affiliate of Credit Union National Association (CUNA)), and A.H. Rist Insurance Companies.

Joint Marketing - A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • We have formal agreements with TruStage, CUNA, and Hometown Bank Creative that they will not share your personal information with any other parties.